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Low Prices?
Fast Delivery?
Secure?
Satisfaction?
Returns?
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Small Company. Mass Deals.
Q. What do you do with my personal details?
A: At Protein Hunter we keep your personal details completely private and secure. We do not work with any other third party or give out your details to any other companies. We do however file your e-mail address for future e-mail campaigns and newsletters (these can be opted out of at any time).
Q. How long will my order take to arrive?
A. 95% of items will arrive in 1-2 days (Does not apply to ‘BULK’ orders).
Q. Is it secure to order online? Will people see my card details?
A: It is 100% safe to shop with Protein Hunter. Your card details are encrypted and processed via PayPal or Google Checkout. We do not manually process card details through a terminal or store card details on a server.
Q. What time of day will my order arrive?
A: We use Royal Mail for smaller items such as Capsule products and items up to 1kg. These should arrive with you at your normal postal delivery time. For larger items over 1kg we use a courier service which can arrive at any time between 8am and 8pm.
Q. Can I have it sent to my work address? Do I need to sign for it?
A: Yes you can, many of our customers take advantage of this. Alternatively you can request on the shopping cart for your supplements to be left with a neighbour. All items have to be signed for.
Q. What if my Supplements are damaged in the post?
A. Your goods are insured. If you are not 100% happy with you goods upon receipt then please inform us within 48 hours and provide an image. We will replace any damaged goods.
Q. Can you order other items not listed?
A. Yes, we can order any item not listed on the site via our suppliers. In this case email us the product requested and we will add it to our site.
Q. What are your business hours?
A. We work Monday through Friday. All emails will be answered within 24 hrs if sent during this time. Usually we can respond to emails sent at the weekend as well within 24hrs.
Q. Is there any way I can obtain a discount?
A. Discount coupons are issued from time to time through various media.
Q. How much do you charge for shipping?
A. Orders to the UK mainland excl. Highlands are a flat £2.99 .
Q. Do you ship outside the United Kingdom?
A. No unfortunately we can only ship within the U.K. (excluding Northern Ireland).
Q. Is Protein Hunter for sale?
A. It is open to offers! Please visit the link below.
Questions? Answered.
Frequently Asked Questions
